Forgot Password: a "Forgot your password?" link on Sign In sends a 6-digit code by email (WhatsApp once enabled). The code is valid for 10 minutes and works once.
Case History, new clinical screens: Chief Complaints, Colour Vision, Cup/Disc Ratio, Cup-to-Disc, Arteriovenous, Macula, IOP, Objective/Subjective Refraction and Eye Exam Comments. Also an Attended/Cancelled appointments list, a Receptionist layout, and treatment notes
Branch Renewal Notification: Users will now receive a browser notification for branch renewal, starting 15 days before the plan expiry date and continuing daily until 1 day before expiry.
Import Excel Templates: The import templates have been updated with a note on each column header explaining the purpose of that field. Header colours have also been updated to make the required fields easy to identify.
Customer Remarks — Customer remarks now support up to 1000 characters.
Lab Order Email and PDF — The Lab Order email and its PDF attachment have been redesigned with a clearer, more professional layout, making order details, prescription values and lens specifications easier for laboratories to read.
Branch Settings -> Display Company Name-> If a branch has a Display Company Name, it now replaces the company name everywhere, including prints, emails, reports and campaign messages.
Lens Import — Auto Stock Flag. Spectacle and Contact Lenses imported with stock greater than 0 are now marked as Stock items automatically.
Quick Sale: if a mobile number is entered before selecting "International Customer", the number is cleared. Please select "International Customer" first, then enter the mobile number.
International mobile numbers are saved without the leading "+" sign.
Spectacle Feedback - capture customer feedback on spectacles through invite links, with public response pages and an admin listing of eligible invoices.
WhatsApp Usage & Cost - new Admin screen showing per-WABA billable conversations, Meta cost, our cost and margin, synced on demand from Meta.
Custom Barcode & QR - configurable barcode and QR sticker layouts with custom logo upload.
Invoice Layout Designer - per-branch configurable invoice layout with live preview.
Role Access management - new screen for controlling access per user role.
Birthday, Anniversary and Eye Checkup Recall - automated WhatsApp campaigns for customer recall.
WhatsApp Inbox conversation view improved.
Various internal enhancements to administrative reporting and system monitoring modules.